Home › Contact
Contact KeraGenis Support
Have a question about KeraGenis? We're here to help. Reach us by email and we'll get back to you as soon as we can.
We aim to respond to every message within one to two business days. When you write in, please include your order number if your question is about a purchase — it helps us help you faster.
A note about orders
Payments and shipping for KeraGenis are handled securely by our order partner (BuyGoods). For questions about an existing order, refunds or delivery, email us and we'll help — and can redirect order-specific queries directly to the official merchant handling your purchase.
For refund requests, please review our refund policy. Every order is protected by our 60-day money-back guarantee.